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Frequently Asked Questions




NAPERVILLE(West of Washington St)

JOLIET(60431 Zip)
NAPERVILLE(East of Washington St)

BATAVIA (Combo or larger or Water inflatables only)
DARIEN (Combo or larger or Water inflatables only)
DOWNERS GROVE (Combo or larger or Water inflatables only)
JOLIET (West of 52 only)
LEMONT(Combo or larger or Water inflatables only)
LISLE(Combo or larger or Water inflatables only)
LOCKPORT(Combo or larger or Water inflatables only)
WOODRIDGE(Combo or larger or Water inflatables only)

Is Jumpity Hoppity Bouncers Insured?

Yes! This is the first question you should ask any party rental company when making your decision, so you know that you are comparing apples with apples. Most insured companies will state this on their website. Ask for a certificate copy if you are uncertain.
We carry a $1 Million Liability Insurance policy and can furnish you with a copy of our certificate of insurance free of charge at any time if requested. Some Park Districts and Forest Preserves may require to be added to our policy for the day as an "Additional Insured". This can be done for a $25 fee. Being insured also means that we are required to uphold certain standards in our set-up and equipment. As a family owned business, we maintain very high personal standards for our customers.

Do you deliver and set up the units?

Yes. We will deliver and set up your bouncer, clean and sanitize and make sure it is in good working condition before your party starts and will come back to take it down after the party is over. Set up normally takes about 30 minutes, and take down takes about the same.

How much room is needed for a bouncer?

You will need to provide a level area about 18x18 square feet with an overhead clearance of 17 feet for our 15x15 bouncers. Dimensions of all inflatables are listed on that inflatables page, add about 2 or 3 feet around the inflatable to make sure it will not be rubbing against anything

What surfaces can the bouncers be setup on?

The best surface is a level grassy area free of rocks and/or debris. However, we can setup on concrete, asphalt, parking lots, large indoor areas such as gymansiums, cafeterias or rental halls etc. for a $20 hard surface set-up fee. A slight slope is usually ok to set up on as well. It is very important we know in advance if it is a non-grass set-up so that we bring a tarp and sandbags for your set-up.

What questions should I ask when selecting a bouncer (or bouncer rental company) for my event?

Ask if the rental company is insured.
We carry liability insurance on our equipment. Make sure you are comparing apples with apples when making your selection with a company. Insurance is extremely important.(See FAQ #1)
All bouncers are not created equal. Find out what size the bouncer is that you are renting. All of our bouncers at Jumpity Hoppity Bouncers are at least 15x15 in size.
Make sure you ask if the bouncers are cleaned and sanitized between each use. At Jumpity Hoppity Bouncers, we take pride in our units and clean and sanitize them between EACH use. We get tons of repeat business and are well known for our clean inflatables and professional, friendly service.
Ask about the condition and/or approximate age of the unit. We maintain new clean units with cutting edge designs.
Ask if there is a safety step included on the bouncer entrance/exit. All of our bouncers include an entrance/exit safety step. This is a feature that we are happy to pay extra for to ensure the safety of everyone.
Find out if delivery, set-up and pick up are included. At Jumpity Hoppity Bouncers, delivery, set-up and pick-up are included free to Aurora, Naperville, Plainfield, Bolingbrook, Romeoville, Oswego AND SURROUNDING TOWNS. Areas outside of our free delivery area will be charged a $20-$35 delivery fee.

How many children can safely bounce in the bouncer at the same time?
(Keep age groups similar - Very Important - No small children with older children)
Unit SizeChildren under 8Children� 9-12Teens 13+Adults
15 x 1586


1 assisting their child

Where can I set up a bouncer?

Backyards, Frontyards, Parks, Driveways (if necessary), Gymnasiums, Rental Halls, and just about anywhere else fairly level and clean will work great for a bouncer.

How far in advance should I make my reservations?

To ensure the best selection, we recommend you reserve your equipment as early as possible when you begin planning your event. We reserve our units weeks and months in advance. We don�t want you to miss out on the fun! Saturdays are our most popular day and book up quickly! There is no deposit required for orders under $230 or cancellation fee and our weather policy is designed to be fair for everyone! We also take last minute and even same day rentals as long as we have something available!

How do I reserve a rental date?

You can call us at 630-728-8862

You can E-mail us at

No deposit is required for orders under $200 We take calls at ALL reasonable times. Our business number is a cell phone so we can be reached at ANY time for an inquiry, or a question during your rental period.

Are bouncers safe?

Absolutely! If all the rules and instructions outlined on the rental contract are followed, and the unit is supervised at all times, they are very safe.

How long does it take to set up the units?

It takes about 30 minutes to set up the unit and review the safety guidelines with you. The set-up time is not included in your rental period. We will set-up before your rental period begins and have everything ready for you on or before your requested start time. The renter/responsible adult must be present at the time of delivery.

What is the rental period?

Unless you have a specific request we can accommodate, for all day rentals, typical drop-off times are between 8am-noon and pick-up times are 7:30pm or later. For your convenience, we will call/txt you the day before your event to give you a 30 minute delivery window once our route planning is done. If you are having a late or early party, just tell us what you want and we will deliver! If it is at a public location and you need a specific delivery/pick-up window, just let us know what that is. We are very flexible.

What if it is rainy or windy?

Jumpity Hoppity Bouncers LLC reserves the right to cancel a reservation (AT NO PENALTY TO YOU) if there are heavy rains or high winds (over 25 mph). Safe operation of our units and customer safety is our utmost concern. If the weather is questionable, we will call you in the morning and give you the option to accept or decline the unit. If you cancel due to the rain, your deposit will be refunded. If you accept the unit, no refunds shall be issued. It is important to thoroughly dry the bounce area after a light rain with towels. A wet bounce area will be very slippery. It is against Jumpity Hoppity Bouncers LLC Rental Policy to allow anyone to bounce (without slip free surface) on a wet bounce area.

When is payment due and what type of payment is accepted?

Payment is due when the bouncer is delivered. We accept cash, Money orders, Business checks and Credit cards(Visa, Master Card and Discover). We do not accept personal checks.

Is there a deposit required?

No deposit is required for orders under $200. For orders $200 or over, a $50 deposit is required and will go toward your balance. The remainder of the balance can be paid at the time of delivery via Cash, Business check, Money order or Credit Card, although personal checks are not accepted for the remainder of the balance at the time of the delivery. The deposit is fully refundable for cancellations due to inclimate weather.

Is there a cancellation fee?

There is no cancellation fee. For orders requiring a deposit, there is no cancellation fee due to inclimate weather only.

What kind of power is required?

The bouncer must be within 100 feet of a dedicated circuit. Do not plug anything else into the outlet or another outlet on the same circuit. A 15 or 20 amp circuit (typical for most household) is sufficient.

What are my responsibilities as the renter of a bouncer?

You must assign a responsible adult to supervise the children while the bouncer is in use. This adult must know all the safety rules and make sure those rules are enforced. You are responsible for the safety of the children and for the care of the equipment as outlined in the rental contract.


Call them Moonwalk Rentals, Moonbounce, Moonwalk, Bouncehouse, Moonjump, Spacewalk, Moonwalks, Bounce Houses, Bouncer, Bouncy, Moonbounces, Moon Bounce, Moon Walk, Jumper, Bouncers, Moonjumps, Moonwalk Rentals, Obstacle Course, Inflatables, Spacewalks, Jumpers, Jumpy, Water Slide, Waterslide, Dunk Tank, Slip and Slide, Pitch Burst, Inflatable, Cotton Candy Machine, Margarita Machine, Frozen Drink Machine, Slushy, Concessions, Disney Princess, Spongebob, Sponge Bob, Slide, Castle, Luau, Bubble Machine, Tropical Palm Tree, Sports Arena, whatever you like to call them!

We provide affordable, clean fun and party rentals to the following areas and surrounding towns in Illinois, Moonwalk Rentals, Il, Rent in Plainfield, Aurora, Naperville, Plainfield, Oswego, Yorkville, Joliet, Aurora, Oak Brook, Chicagoland, Chicago Suburbs, Plainfield, Oswego, Romeoville, Batvia, Big Rock, Bolingbrook, Bristol, Carol Stream, Chicago (for large events), Crest Hill, Darien, Downers Grove, Kaneville, Lemont, Lisle, Lockport, Millbrook, Montgomery, Naperville, Newark, Northville, North Aurora, Oswego, Plainfield, Plano, Rockdale, Romeoville, Shorewood, St. Charles, Sugar Grove, Warrenville, Westmont, Wheaton, Winfield, Woodridge, Yorkville, Proud to be your party rental solution! Serving Illinois Birthday parties, School Fun Fairs, Family Reunions, Carnivals, First Communions, Kid parties, Children parties, Bouncy party, Carnival, Fun Fair, Company Picnics, any occasion!